How Do I Log In to My Account?

Let's get you into your account. First, a quick thing that clears up most login questions:

Do I even have an account?

This trips a lot of people up, so here's how it works:

If you placed a subscription order — an account was created automatically with the email you used at checkout. You're all set to log in.
If you made a one-time purchase — no account was created. There's nothing to log into, and that's normal! You'll still get order and shipping updates by email.

So if you bought once and can't log in — that's expected. You don't have an account because you didn't need one.

Good news: there's no password to remember. We use a quick code instead.

Go to trueseamoss.com and click Log In
Enter the email address you used at checkout — this is the key part
Click Send login code — we'll send a one-time code both by SMS and email
Enter the code, and you're in!

💡 Use the exact email from your order confirmation. A different email won't find your account.

Give it a minute — it can take a moment to arrive
Check both your texts and your email (including the spam or promotions folder)
Make sure you entered the same email from your order confirmation
Try requesting the code again

If you need to manage a subscription specifically, you can also use the direct portal at trueseamoss.com/tools/recurring/get-subscription-access → more here

Still stuck? Reach out with the email or order number you used, and we'll help you sort it out.

💬 Live Chat: trueseamoss.com